Best Auto Repair, Clayton

CONTACT US
  • 1142 Corbett Rd Clayton, NC 27520

    919-359-8456


  • All work done by appointment only. All service drop offs and pick ups by appointment only.

919-359-8456 | 1142 Corbett Rd

CUSTOMER SERVICE

CUSTOMER SERVICE, Clayton, NC

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

TESTIMONIALS

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October, 2013 while traveling to Raleigh, NC we had a blow out in TN. After new tires were installed we drove on to Raleigh. Contacted Frank Catletteto come out and assess the damages. He ordered all parts(J wrap & fender) and when they arrived he installed and made all necessary repairs. This was on them passenger side. March, 2015 we had a blow out in NM, this time on the drivers side. After we installed new and larger wheels and tires, we again drove on to Raleigh, NC. Again Frank came out and made all repairs professionally and satisfactory. I would never hesitate to call for His services whenever I'm in the Raleigh area. Thank you for keeping us on the road!
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We were getting ready to leave for Florida for the winter and had a problem with a slideout, it wouldn't retract. Frank came to our house, temporary fixed the problem, order some new parts, and installed them immediately, permitting us to continue with our plan to leave. He has been working on my motorhomes for the past 13 years and has done an outstanding job on everything he has done! I highly recommend him for anyone in the Raleigh area that has an issue with any RV.