Best Auto Repair, Clayton

CONTACT US
  • 1142 Corbett Rd Clayton, NC 27520

    919-359-8456


  • All work done by appointment only. All service drop offs and pick ups by appointment only.

919-359-8456 | 1142 Corbett Rd

INSURANCE QUESTIONS

INSURANCE QUESTIONS, Clayton, NC

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 919-359-8456 or make an appointment online!

TESTIMONIALS

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October, 2013 while traveling to Raleigh, NC we had a blow out in TN. After new tires were installed we drove on to Raleigh. Contacted Frank Catletteto come out and assess the damages. He ordered all parts(J wrap & fender) and when they arrived he installed and made all necessary repairs. This was on them passenger side. March, 2015 we had a blow out in NM, this time on the drivers side. After we installed new and larger wheels and tires, we again drove on to Raleigh, NC. Again Frank came out and made all repairs professionally and satisfactory. I would never hesitate to call for His services whenever I'm in the Raleigh area. Thank you for keeping us on the road!
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We were getting ready to leave for Florida for the winter and had a problem with a slideout, it wouldn't retract. Frank came to our house, temporary fixed the problem, order some new parts, and installed them immediately, permitting us to continue with our plan to leave. He has been working on my motorhomes for the past 13 years and has done an outstanding job on everything he has done! I highly recommend him for anyone in the Raleigh area that has an issue with any RV.