Best Auto Repair, Clayton

CONTACT US
  • 1142 Corbett Rd Clayton, NC 27520

    919-359-8456


  • Due to high load and high demand, we apologize for any delay in response to your requests. All work done by appointment only. All service drop offs and pick ups by appointment only.

919-359-8456 | 1142 Corbett Rd Clayton, NC 27520

What to Do After a Car Accident

How to Appropriately Respond to a Car Accident

To ensure the safety of yourself and others. If you are involved in an accident, it is important to stay calm and assess the situation. If anyone is injured, call 911 immediately. Even if there are no obvious injuries, it is important to seek medical attention to be checked out for any hidden injuries.

Ensure Safety First:

The immediate priority after an accident is safety. If possible, move your vehicle to a safe location, turn on hazard lights, and check for injuries among yourself, passengers, and others involved. Call 911 for medical assistance if necessary.

Notify Law Enforcement:

Contact law enforcement as soon as possible. It's crucial to report the accident to the police as they will create an official accident report, which can be valuable for insurance claims and legal purposes later on.

Exchange Information:

Exchange contact and insurance information with the other parties involved in the accident. Gather names, phone numbers, license plate numbers, and insurance details. It would be ideal to be polite and cooperative during this process. Also, make sure to get information from any witnesses as well.

Document the Accident:

Take photos and videos of the accident scene, including vehicle damage, license plates, road conditions, and traffic signs. This visual evidence can be essential for insurance claims. Write down details such as where the accident took place, what the weather was like, etc.

Seek Medical Attention:

Even if you don't feel injured immediately, it's advisable to seek medical attention. Some injuries may not show symptoms right away, and a medical evaluation can help in documenting any injuries related to the accident.

Notify Your Insurance Company:

Report the accident to your insurance company as soon as possible. Provide them with all the necessary details, including the other driver's information and the accident report number.

Avoid Placing Fault:

While it's essential to cooperate with the authorities and share information, avoid admitting fault or making accusations towards anyone involved. Fault determination is often handled by the insurance companies and legal processes.

Contact an Attorney:

If the accident involves significant injuries or complex liability issues, consider consulting an attorney experienced in personal injury cases. They can provide guidance on your legal rights and potential claims.

Keep Records:

Maintain detailed records of all accident-related expenses, such as medical bills, repair costs, and any missed workdays due to injuries. This documentation will be crucial for insurance claims and potential lawsuits.

Follow Up with Insurance:

Stay in communication with your insurance company throughout the claims process. Cooperate with their investigations, provide requested documents promptly, and keep track of claim progress.

Additional Notes:

When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.

Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

TESTIMONIALS

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I couldn't give a higher recommendation than this one to Frank's RV. They are very busy, which is an indication of informed clientele. I waited for an appointment. I brought our Roadtrek 190 over for a generator problem. Frank diagnosed the problem, without even inspecting it, as a faulty fuel pump. An hour or so after we got home, Kevin called and confirmed Frank's diagnosis. Just an overnight at the shop and now parked at home, the generator is fixed. These guys are informed, smart, helpful, and very friendly. They are as efficient as they are personable and fairly priced. I recommend Frank's RV highly. Thanks to Frank and Kevin we are on the road again.
, 09/17/2020
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October, 2013 while traveling to Raleigh, NC we had a blow out in TN. After new tires were installed we drove on to Raleigh. Contacted Frank Catletteto come out and assess the damages. He ordered all parts(J wrap & fender) and when they arrived he installed and made all necessary repairs. This was on them passenger side. March, 2015 we had a blow out in NM, this time on the drivers side. After we installed new and larger wheels and tires, we again drove on to Raleigh, NC. Again Frank came out and made all repairs professionally and satisfactory. I would never hesitate to call for His services whenever I'm in the Raleigh area. Thank you for keeping us on the road!
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We were getting ready to leave for Florida for the winter and had a problem with a slideout, it wouldn't retract. Frank came to our house, temporary fixed the problem, order some new parts, and installed them immediately, permitting us to continue with our plan to leave. He has been working on my motorhomes for the past 13 years and has done an outstanding job on everything he has done! I highly recommend him for anyone in the Raleigh area that has an issue with any RV.